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Certis Continuous Learning and Improvement [After Action Review (AAR) 201]

This course will give participants an understanding of How and When to use AAR to identify root causes and lessons learnt for both Deliberate and Quick AAR. The training is concluded with a summative quiz, whereas class-based training is concluded with the conduct of a recent case study.

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01 Certis Share User Guide

This aim of the User Guide is to give users the fundamental understanding on how to use Certis Share.

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Code of Conduct & Discipline Policy (eAcademy*)

Dear Colleagues, this eLesson package contains information on the policy, empowering you with knowledge to mete out reasonable disciplinary action.

Brought to you by GHR.

 

Note: EE = employee

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Certis Armoury Policy (For Reference Only*) (eAcademy)

Hi all, the following lesson "Certis Armoury Policy" is for your reference only.

 

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Procurement Policy Manual (eAcademy*)

Dear All,

We are please to enclose summarized Procurement Policy Manual for your reading.

We wish you a fruitful learning experience.

Brought to you by Certis CISCO Logistics.

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Our Core Values - Care (eAcademy*)

Dear Colleagues, this eLesson package contains information on showing care for one another, to win hearts & minds.

Brought to you by GHR.

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Basic Contract Law Lesson (eAcademy*)

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Introduction to Internal Controls (eAcademy*)

Dear Participants,

We are pleased to present a LMS learning module on “Introduction to Internal Controls”, for your self-study.

 

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CSS X-Ray - Conduct Security Screening of Items using X-Ray Machine (Unarmed Security Training*)

On completion of this course, learner will have the knowledge and application skills in managing disorderly conduct and threatening behaviour and be able to apply them to the workplace.

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PEPS - Provide Executive Protection Services (Unarmed Security Training*)

On completion of this course, learner will have the knowledge and application skills in

On completion of this course, learner will have the knowledge and application skills in Provide Armed Protection of Financial Institutions and Other Related Businesses and be able to apply them to the workplace.

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X-Ray Operator Course (Aviation Security Training*)

This course is for existing Pre Board Screeners and HBS operators with prior knowledge of X-ray interpretation skills. They should have been in this position for at least 6 months, before attending this course. It aims to enhance the X-ray operator’s interpretation skill and also understand the role of an X-ray operator in a Gate Hold Room.

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Basic Aviation Course (Aviation Security Training*)(copy of)

Basic Aviation Course
This course provides an insight into the daily rhythm of an airport with Security being the main focus. The participant is schooled in the various legislation and conventions governing the operation of an airport and then channeled to have an eye on the various security functions within the airport. This program serves to impart that “security is everyone’s business” and not the Security Officers' alone. Developed in accordance with Airport Police Division (APD) requirements, this unit is a pre requisite for deployment of any security or non-security personnel at the airport. At the end of this course the participant would be familiar with:

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Front Loader Course (Aviation Security Training*)

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Guideline on LAGs (Aviation Security Training*)

To have competent screeners who are able to recognise and identify various types of Liquids Aerosols And Gels.

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Pre-Board General Screener Course (Aviation Security Training*)

Threats to Civil Aviation
This course will give participants fundamental understanding on the threats to civil aviation. The training will conclude with both formative quiz and summative assessment.

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Access Control (Aviation Security Training*)

To enable the participant to attain theoretical understanding and practical application in being competent to perform Access Control duties and operate appropriate equipment at access control points within and outside all the Airport Terminals. At the end of the course, the participant would be familiar with:

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Basic Aviation Course (Aviation Security Training*)

Basic Aviation Course
This course provides an insight into the daily rhythm of an airport with Security being the main focus. The participant is schooled in the various legislation and conventions governing the operation of an airport and then channeled to have an eye on the various security functions within the airport. This program serves to impart that “security is everyone’s business” and not the Security Officers' alone. Developed in accordance with Airport Police Division (APD) requirements, this unit is a pre requisite for deployment of any security or non-security personnel at the airport. At the end of this course the participant would be familiar with:

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Basic Law (Armed Security Training*)

General Law

The aim of the law package is to familiarize officers with the basic legal concept in order to enable them to understand criminal offences and the legal powers and rights.

A legal power gives officer especially the front liners the legal rights to choose among a range of possible actions. The scope of legal powers are determined by the laws of Singapore, such as The Constitution, the Penal Code, the Criminal Procedure Code (CPC), the Police Force Act, or the Auxiliary Police Regulations. They are also determined by Police Orders and Regulations, such as Police General Orders (PGOs), SOPs and directives.

 

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HCTA - Handle Counter-Terrorism Activities (Armed Security Training*)

On completion of this course, learner will have the knowledge and application skills in handling counter-terrorism activities and be able to apply them to the workplace.

You are required to answer all questions in the summative assessment at the end of the course and you have up to 3 attempts for the assessment.

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PAPFIORB - Provide Armed Protection of Financial Institutions and Other Related Businesses (Unarmed Security Training*)

On completion of this course, learner will have the knowledge and application skills in Provide Armed Protection of Financial Institutions and Other Related Businesses and be able to apply them to the workplace.

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SG Secure

Security threats within the region are increasing and we need to play a more active role as a citizen to safeguard our way of life.

 

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Basic Security Knowledge (ISG)

This course will give participants fundamental understanding on the security industry in Singapore. The training will conclude with both formative quiz and summative assessment.

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Basic Security Knowledge (ISG)

This course will give participants fundamental understanding on the security industry in Singapore. The training will conclude with both formative quiz and summative assessment.

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Basic Security Knowledge (Professional Security Training*)

This course will give participants fundamental understanding on the security industry in Singapore. The training will conclude with both formative quiz and summative assessment.

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SSOC - Supervise Security Officers Course (Unarmed Security Training*)

On completion of this course, learner will have the knowledge and application skills in supervising security officers and be able to apply them to the workplace.

You are required to answer all questions in the summative assessment at the end of the course and you have up to 3 attempts for the assessment.

 

 

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CCTC: Conduct Crowd and Traffic Control (Unarmed Security Training*)

On completion of this course, learner will have the knowledge and application skills in providing guard and patrol services and be able to apply them to the workplace.

 

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MDCTB - Manage Disorderly Conduct & Threatening Behaviour (Unarmed Security Training*)

On completion of this course, learner will have the knowledge and application skills in managing disorderly conduct and threatening behaviour and be able to apply them to the workplace.

You are required to answer all questions in the summative assessment at the end of the course and you have up to 3 attempts for the assessment.

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EBSC 102 - Enhanced Basic Security Courses 102 (Unarmed Security Training*)

On completion of this course, learner will have the knowledge and application skills in handling security incidents and services and be able to apply them to the workplace.


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EBSC103 - Enhanced Basic Security Course 103 (Unarmed Security Training*)

On completion of this course, learner will have the knowledge and application skills in providing guard and patrol services and be able to apply them to the workplace.

You are required to answer all questions in the summative assessment at the end of the course and you have up to 3 attempts for the assessment.

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OBSE - Operate Basic Security Equipment (Unarmed Security Training*)

Upon completion of this course, learners will have the knowledge and application skills to operate an access control, alarm monitoring and closed circuit television (CCTV) monitoring equipment. They will then be able to apply these skills at their workplace.

You are required to answer all questions in the summative assessment at the end of the course and you have up to 3 attempts for the assessment.

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CSS P&B - Conduct Security Screening of Person and Bag (Unarmed Security Training*)

This unit equips security personnel with the knowledge and skills to prepare security screening duty, prepare person for security screening, perform security screening of person with walk-through and hand-held metal detectors, conduct manual screening (pat-down) of person, conduct manual bag search and conclude security screening activities.

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CCTC: Conduct Crowd and Traffic Control (Unarmed Security Training*)(copy of)

On completion of this course, learner will have the knowledge and application skills in providing guard and patrol services and be able to apply them to the workplace.

 

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PCVE - Perform Cash and/or Valuable Escort (Unarmed Security Training*)

On completion of this course, learner will have the knowledge and application skills in Perform Cash and/or Valuable Escort and be able to apply them to the workplace.

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POCE - Perform Oversized Cargo Escort (Unarmed Security Training*)

On completion of this course, learner will have the knowledge and application skills in Perform Oversized Cargo Escort and be able to apply them to the workplace.

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Certis Service Delivery System (CSDS 201) (QA)

The aim of this course is to comprehend CSDS and understand how one fits in and know how CSDS can affect the company’s performance, to equip the participants the knowledge to organize, administer, managed CSDS and facilitation of CSDS Site certification.

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Certis Service Delivery System (CSDS 201) (QA) Copy

The aim of this course is to comprehend CSDS and understand how one fits in and know how CSDS can affect the company’s performance, to equip the participants the knowledge to organize, administer, managed CSDS and facilitation of CSDS Site certification.

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Leading Others - Pre-Course Reading

Dear Learner,

 
Welcome to the Leading Others Pre-course reading materials. These materials would prepare you for some of the modules that we will be covering during the course itself. Therefore, it is essential for you to complete your reading prior to attending the course.
 

We look forward to see you soon.

 
Cheers!

Leadership and Services Training Center

Certis CISCO Academy

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LOCV: Living Our Core Values (Leadership and Service Training*)

In this courseware, Participants will be introduced to the 6 Core Values of Certis CISCO and their definition. Upon completion of this course, participants will understand how to align and integrate one’s personal values with Certis CISCO Core Values, and develop the good habits to be effective in their personal and professional life.

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MDT: Managing and Developing Team (QA)

The courseware introduces the definition of Team and its differences from Group.  It also provides an overview of types and characteristics of team in Certis.  Importantly, the courseware imparts the concept of 1G3R to Team Effectiveness and how team members work together as they go through the five stages of Team Development (Tuckman Model).  The courseware also equip with the knowledge and skill of setting Team Goals (SMART) and being assertive as a team member.

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CLCP: Certis Leadership and Coaching Program (Leadership and Service Training*)

The courseware introduces the concept of Coaching and its principles that are differentiated from traditional training and mentoring. Fundamentally, it emphasizes that Coaching is an effective leadership style to develop and motivate staff which is an important skill set of the Certis Leadership Framework. The courseware highlights the SMART Approach to establish effective team goals.It further equips the participants with the Five Basic Skills of Effective Coaching.  

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MDT: Managing and Developing Team (Leadership and Service Training*)

The courseware introduces the definition of Team and its differences from Group.  It also provides an overview of types and characteristics of team in Certis.  Importantly, the courseware imparts the concept of 1G3R to Team Effectiveness and how team members work together as they go through the five stages of Team Development (Tuckman Model).  The courseware also equip with the knowledge and skill of setting Team Goals (SMART) and being assertive as a team member.

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PMC: Planning & Management Cycle (Leadership and Service Training*)

This course will give participants an understanding of the 5-step project management approach that encompasses planning to analysis. The training will be concluded with a summative quiz, whereas class-based training is concluded with the conduct of an exercise to put into practice the 5-steps of PMC.

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Certis Continuous Learning and Improvement (Previously known as AAR) (Leadership and Service Training*)

This course will give participants an understanding of How and When to use AAR to identify root causes and lessons learnt for both Deliberate and Quick AAR. The training is concluded with a summative quiz, whereas class-based training is concluded with the conduct of a recent case study.

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Certis Service Delivery System (CSDS 201) (Leadership and Service Training*)

The aim of this course is to comprehend CSDS and understand how one fits in and know how CSDS can affect the company’s performance, to equip the participants the knowledge to organize, administer, managed CSDS and facilitation of CSDS Site certification.

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Cyber-Security Essentials (Cyber Security Training*)

 
This course aims to provide learners with an understanding of what Cyber-Risk is and how to stay Cyber-Safe when traveling or on the go. At the end of this course, learners will attempt a summative quiz for a quick knowledge check.
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Cyber Security Awareness (Cyber Security Training*)

Cyber-Security Awareness is an introductory course to Cyber-Security. Learners are given an overview of Cyber-threats, their impacts and measures that can be put in place to improve Cyber-Security.

There will be quizzes at the end of each of the 3 parts for learners to test their knowledge.

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Understanding Intrusion Detection Systems (IDS) and its applications (Electronic Security Systems Training*)

1.  Upon completing module, learners will gain the required knowledge and understanding of the common users of IDS.
 
2.  Learners will also learn what are the key considerations when planning a IDS from a user’s perspective.
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Understanding Electronic Access Control Systems (EACS) and its applications (Electronic Security Systems Training*)

1.  Upon completing module, learners will gain the required knowledge and understanding of the common users of EACS.
 
2.  Learners will also learn what are the key considerations when planning a EACS from a user’s perspective.
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Understanding Closed Circuit Television (CCTV) Systems and its applications (Electronic Security Systems Training*)

1.  Upon completing module, learners will gain the required knowledge and understanding of the common users of CCTV Systems.
 
2.  Learners will also learn what are the key considerations when planning a CCTV Systems from a user’s perspective.
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Introduction to Closed-Circuit Television (CCTV) Systems (Electronic Security Systems Training*)

This module will give attendee an overview of what CTV is, examples of how CCTV are being used (security surveillance, customer service). Explain the main components for a CCTV system; their role and how they function. And without going into too much technical details, review some key considerations (environmental, operational requirements) in planning for a CCTV system.

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Introduction to Intrusion Detection Systems (IDS) (Electronic Security Systems Training*)

This module will give attendee an overview of what IDS is, examples of how IDS are being used to provide intrusion detection in premises. Explain the main components for an IDS system; their role and how they function. And without going into too much technical details, review some key considerations (environmental, operational requirements) in planning for an IDS system.

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Introduction to Electronic Access Control Systems (EACS) (Electronic Security Systems Training*)

This module will give attendee an overview of what EACS is, examples of how EACS are being used to provide access control. Explain the main components for an EACS system; their role and how they function. And without going into too much technical details, review some key considerations (environmental, operational requirements) in planning for an EACS system.

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Last updated on 1 Apr 2017